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Priority Services Register

Priority Services Register

Are you eligible?

If you have a disability or illness which means you might struggle without your gas supply, even for a few hours, it’s a good idea to get added to your gas supplier’s Priority Services Register.

If you’ve got an elderly or vulnerable neighbour or relative who you think might benefit from this service, why not make them aware of it too?

By signing up to the Priority Services Register, you will receive extra support to keep you warm and safe if there’s ever an unexpected interruption to your gas or electricity supply at home.

If you or someone living in your household is eligible and might struggle without gas or electricity, even just for a few hours, by joining the PSR you’ll be seen as a priority.

You can join the register if you have:

  • poor mobility or are registered disabled
  • a mental health condition
  • caring responsibilities
  • a chronic or serious illness
  • children under the age of 5

or if you are of pensionable age.

When completing the registration form, use partner code 029. Visit

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30 March 2021

Advice , Information ,

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