Welcome to our 11 new apprentices

In October 2019, 11 apprentices joined Karbon. All 11 of the positions were made available exclusively to those living in Karbon households.

The new recruits have joined departments across the organisation, working in a range of teams such as property services, housing management, and central services such as customer relations, finance and communications.

There's loads of benefits

With flexible working hours and 26 days paid holiday (plus bank holidays), an apprenticeship with Karbon offers you successful candidates the chance to study whilst gaining valuable experience and contributing to the success of a fast-paced, organisation that is constantly growing and changing.  

To deliver our latest programme we are working with three of the most established further education colleges in the region: Gateshead College, New College Durham, and Derwentside College.

An apprenticeship is more than just a job. It’s an opportunity

Our latest intake of apprentices illustrates the diverse range of reasons why an apprenticeship is a great next step. From those who are just starting out in work, to those who have been trying to get back in to work after a break, and even those who wanted to re-train and pursue a new career, the programme offers something for everyone.

Our latest intake also demonstrates that our apprenticeships are suitable for residents of all ages. Our youngest apprentice is age 16, and our oldest apprentice is age 56.

Foundations for Life

An apprenticeship isn't the right path for everyone, which is where our Foundations for Life team come in.

Foundations for Life is an employment and digital support service available to all Karbon Homes’ customers.

Our team of advisors work closely with residents to help build the skills, experience, qualifications and mind set they need to maximise their potential, achieve their career aspirations, and increase their digital skills.

The service is completely customer-led with all plans and actions supporting their personal aspirations and goals. Whatever our customers set out to achieve, the team are there to help.


0191 223 8750

Frequently Asked Questions

The starting salary varies depending on age, and we have made the decision to pay well above the apprentice minimum wage to ensure success candidates won’t be negatively impacted financially by becoming an apprentice.

Age 16 - 18 - £12,500 per annum

Age 19 - 24 - £15,015 per annum

Age 25+ - £16,010 per annum

As apprentices move through their qualification there will be opportunities for salary increase with progression.

On completion of year one, the below salaries for all apprentices will be

Year two - £16,830

Year three - £17,500

Year four - £18,500


To us, an apprenticeship is more than just a job. It’s an opportunity. This is why we have made the decision to make positions available exclusively for Karbon customers and their households.

As an organisation that strives to provide people with the strong foundations they need to fulfil their potential, it felt only right that these opportunities should be given to the people we’re constantly striving to support, those in Karbon households.

Sonia's story

Sonia secured Karbon’s Customer and Community Engagement apprentice position, and is studying for a Business Admin qualification at Derwentside College.

“Being over 40, apprenticeships aren’t always that accessible and funding isn’t always available, so when I heard about the apprenticeship with Karbon I saw it as an opportunity to enhance my skills, and learn something new whilst in employment.

“So far it’s been wonderful, I’m learning something new everyday, and I’ve been able to apply and develop the skills from my background to the skills I’m learning here. The team I’m working with have made the transitions very natural, very easy, and I’m loving it.”

Jessica's story

Jessica Connelly, who joined Karbon as a Customer Relationship Advisor Apprentice, saw an apprenticeship as a chance to move into a new career, which she had previously found difficult due to the fact she was a full-time mum with limited work experience.

“Because I’m a full time mum, I’ve always found it difficult to find a job which offers a good work life balance. As Karbon provides colleagues with support and a foundation to build the life you want to build, they’ve made a career change possible for me and my family.

“So far the apprenticeship has been great and the team have been so welcoming and supportive, it really feels like I’m settling in to a family.

“I’ve found that being a Karbon tenant has been a real advantage. I’ve been that person calling up with queries, so I feel like I can relate to them on that level. I know the service that I would want to receive so I feel confident I can delivery that service to the residents who ring in.”

Abbey's story

Abbey is a Retirement Living Housing Assistant at Karbon Homes and secured her position with Karbon after completing a business administration apprenticeship.

“To anyone thinking about taking the apprenticeship route, I would definitely recommend it. There’s nothing to lose but so much to gain. As well as getting a qualification you are earning, and by surrounding yourself with really experienced people who you can learn a lot from, you are building your skills and confidence massively.

“Working within the housing sector for a housing association like Karbon is great. Every day brings a new challenge, and I love that about this role, no two days are ever the same.

“In the future I would like to explore the Housing Officer route within Karbon, but the beauty of working within a large organisation means that there are so many avenues I can explore as my career goes on.

“What I’ve loved the most about taking the apprenticeship route is that it has opened so many doors for me, and by working for an organisation like Karbon, that offers so much encouragement and support whilst you’re training, you’re really setting yourself up for a great career.”

Mary-Leigh's story

Communications and Marketing apprentice, Mary-Leigh Watkins, wanted to find a job in creative sector. She shares how she is finding life at Karbon working in the Communications and Marketing team

"After six years working in the hospitality environment I felt it was time for a new adventure, and that's when i came across the opportunity with Karbon. It couldn't have come at a better time as I had been struggling to find a job in the creative sector.

"Being a Karbon customer myself, it's helpful to see first-hand how communications content is pulled together, created and then distributed to customers, and as a junior content creator, it's great to have an input as well as learning the role from other members of the team.

"The transition from being a waitress to a working in an office wasn't easy at first. I was excited about the new role but was nervous at the same time as I'd never worked in an office environment. However, the team couldn't have been more welcoming and supportive and I know I'm going to learn a lot here to start my career as a content creator."