Local Authority Community Hubs across the North East are offering help to residents in need of support

For anyone struggling during these difficult times, there is help out there. Many local authorities and organisations have set up community support groups and databases, helping to signpost you to support available in your area.

Find the contact details for your local community hub below

 

Newcastle and Gateshead 

CityLife Line

Helpline number: 0191 227 8000 

Request support form - https://newcastlecc-self.achieveservice.com/en/AchieveForms/?form_uri=sandbox-publish://AF-Process-541ba29f-ee02-413a-87c1-994fe82d50e3/AF-Stage-078ac3ec-1299-47bf-8eb8-76a794305efd/definition.json&redirectlink=%2Fen&cancelRedirectLink=%2Fen&consentMessage=yes 

Food banks - https://www.informationnow.org.uk/article/food-banks-in-newcastle/ 

 

County Durham

Locate Online Directory -  https://www.durhamlocate.org.uk/ 

County Durham Together Community Hub

Helpline number: 03000 260260 (Monday to Friday: 9am-5pm, Saturday and Sunday: 10am 3pm) 

communityHub@durham.gov.uk 

Food banks - https://xd.adobe.com/view/71403f6a-5149-408b-7e16-314fba7da645-0771/ 

 

Redcar and Cleveland

Helpline number: 01642 771122

support@redcar-cleveland.gov.uk

Coronavirus Support Group - https://www.facebook.com/groups/2819334994816740/ 

 

Northumberland

Northumberland Communities Together

Helpline number: 01670 620015 (Monday – Sunday: 9am-6pm) 

northumberlandcommunitiestogether@northumberland.gov.uk 

Covid-19 Northumberland Community response database - https://sheet2site.com/api/v3/index.php?key=1suocX7CIzwGbiykJOpAI-eg1ru9wl_Y6D0tDRUjaFkM&g=1&fbclid=IwAR2-uQlCB4Q0b0ZhhJetPQRSlRfDuzfYWrK5OBTjy1uRrlXLQ1Ch6tHHQ9A 

 

Stockton-on-Tees

Covid Community Support Team 

Helpline number: 01642 524500 (9am-5pm, Monday-Friday and 10am-4pm, Saturday-Sunday) 

covidcommunitysupport@catalyststockton.org 

 

North Tyneside  

Covid-19 Support Hub 

Helpline number: 0345 2000 101 (Monday to Friday, 8am to 5pm) 

contact.us@northtyneside.gov.uk.   

 

South Tyneside  

Covid-19 Support Hub  

Helpline number: 0191 424 7575. (Monday to Friday: 8am to 6pm, Saturday and Sunday: 9am to 1pm) 

Love South Tyneside - https://www.facebook.com/LoveSTyneside 

 

Darlington 

Helpline number: 01325 405 000

Coronavirus Support database - https://livingwell.darlington.gov.uk/information/hubinformation 

 

Sunderland  

Helpline number: 0800 234 6084 

helpsunderland@sunderland.gov.uk

Request support form - https://forms.office.com/Pages/ResponsePage.aspx?id=-r8Uscn1IUmCu7FFYYVhni3xClXv7pZFrzF_avW5z3FUN1VCR1JCV1pVQVhLVFlTNTdGUFJENzNLVy4u 

 

Hartlepool 

Hartlepool Support Hub 

Helpline: 01429 272 905 (Monday to Friday: 10am-4pm, Saturday: 10am-12pm) 

helping@hartlepool.gov.uk 

 

Middlesbrough

HelpBoro 

Helpline number: 01642 729 777 (Monday to Sunday: 9am to 5pm) 

helpboro@middlesbrough.gov.uk.