Bluegrass Customer Feedback Survey

Thursday, 25th October 2018

At Karbon we are keen to deliver the best possible service to our residents.

To help us do this we are working with a market research company called Bluegrass Research.

Bluegrass may contact you to find out what you think of Karbon and our subsidiary company, Prince Bishops Homes. They will ask questions about how you perceive our company and what is important to you when you look for a new home.

Bluegrass will be calling and emailing a sample of residents between 29th October and 10th November. If you get a call, it will be from a Hull telephone number – 01482 296150.

Taking part in the survey is completely voluntary, but we do encourage you to give us your feedback so that we can use the results to improve the services that we provide.

The responses from the survey will not be shared with any other organisation or used for marketing purposes.

The responses are treated in the strictest of confidence and responses will be treated anonymously.

If you have any questions, please don’t hesitate to get in touch.


Who is Bluegrass?

Bluegrass Research is based in Gateshead and has a worked with a range of clients such as Dulux, Metro, Bupa Great North Run, DFDS Seaways to name just a few.

Bluegrass is a member of the Market Research Society, so they are bound under a strict code of conduct.

Further information about the company can be found by visiting their website.