Home Comforts

Thursday, 5th September 2019

Your home should be a place where you feel safe, comfortable and happy. If you’re struggling with day-to-day living or moving around your home, our Adaptations Team can help. Here, one of our Karbon customers Mary, tells us how the service has improved her life.

“I’ve lived in my bungalow for two and half years and I absolutely love it. When I first came to view it, I couldn’t believe how perfect it was for me in my older years. The thing I love most is how bright and breezy it is. The lounge has a floor to ceiling window looking out into the woods. It’s heaven. It's so quiet, I get lots of wildlife coming into the garden and I even get deer passing the window.

I’m partially sighted and although I manage day-to-day life very well, there were a few things causing me problems when it came to moving around my home and to do with the layout of the bathroom. I got in touch with Karbon to see if they could help. The Adaptations Team and all of the tradespeople were so lovely. Nothing was a problem to them and they were so keen to help me.

Firstly, they tackled the bathroom, installing a wet room, new grab rails, and altering the position of the toilet. They paid so much attention to detail in terms of how I’d use the space. These little things are so important.

Then they changed the internal doors so they now don’t open into the rooms, they swing the other way and can be propped open against the wall. They also altered the light switches so they can be turned on before entering the room. This has made an incredible difference to my life.

The rooms feel twice the size and it’s so easy to move around the whole house now. The changes have brought me and my family real peace of mind for the future. I don’t worry in case my sight deteriorates further because I will know this house like the back of my hand and will be able to manage just fine. I won’t be walking into doors or tripping over. I’ll be able to stay here and remain independent, which is exactly what I want.”
As told to at home

Key Stats

- £370,000 invested on adaptation every year by Karbon 

- 1-2 days, time taken for most minor adaptations to be made to allow a customer home from hospital 

- 1,800 adaptations were ordered last year alone

- 30 major adaptations were made

Adaptations: The basics

What is an adaptation?
They’re fixtures or fittings that are designed to help you with your day-to-day living and improve your mobility in and around your home.

What kind of adaptations can Karbon help with?
Minor adaptations include grab rails, bannister rails and lever taps, as well as the fitting of key safes. Major adaptations involve larger changes to your home such as wheelchair ramps, wet rooms, and stair lifts.

How easy is it to get approved for an adaptation?
We’ll do everything we can to help you get sorted, either by doing the adaptation ourselves or finding another partner that will. Usually minor adaptations can be arranged and installed quickly. We have limited funding for major adaptations, but we can help you to seek independent funding through a Disabled Facilities Grant (DFG).

Who is eligible for support?
All Karbon customers, regardless of age, who are struggling with their home because of health problems.

How can I apply?
You, your family, a carer or social care/health professional, or just someone you rely on can get in touch with us to find out more. If you’d like us to, we’ll visit you at home. If you’re taken into hospital and need minor adaptations made to your home so you can get back there quickly and safely, we’ll automatically work with the hospital staff to make sure that happens.