Karbon's king of Kindness



Image of Philip Nelson

Philip Nelson’s kindness is so appreciated by his neighbours, it’s award-winning!

The Tynemouth customer scooped the good neighbour award at our annual Star Awards last year thanks to his efforts to look out for others.

Philip’s daily deeds of goodness include taking in parcels for neighbours when they’re not in, helping to sort out little problems that arise with bills and just sharing a friendly word with those he passes. He looked after the property of one neighbour when he was taken into hospital and even helped perform CPR on a neighbour when he collapsed.

Philip is encouraging others to follow his example this winter and says being a good neighbour doesn’t usually call for heroics.

He said: “It doesn’t take much extra effort to be nice and think a little bit more about your neighbours. A simple gesture can make the world of difference to someone and it makes you feel better too when you know you’ve helped.

“Winter is a harder time of year for everyone so it’s extra important to look out for each other. The other people living here are actually younger than me but everyone needs someone to look out for them – no matter how old or young they are. It’s good to know you’re cared about.”

A simple gesture can make the world of difference to someone and it makes you feel better too

Karbon customer, Philip Nelson

Karbon’s Kath Glenn, Sustaining Tenancies Manager, says it’s more important than ever to look after yourself and each other as winter sets in. 

Being a good neighbour is obviously something we encourage all year round. But as winter comes nearer and the dark nights draw in, we’re urging our customers to spare a thought – and perhaps a little time – to help those living near by who might be struggling to cope.

Cold weather can increase the risk to those who are already vulnerable, so it’s particularly important we look after each other now. A small act of kindness can make an enormous difference to someone, especially if they are lonely or unwell.
So how can you be a good neighbour? Here are a few simple ideas:

  • Heading off to the shops? Call in on those living nearby to check if they need anything picking up or ask if they’d like to join you
  • Clearing snow or ice from your path or drive? Take a few extra minutes to do your neighbour’s too
  • Invite your neighbour round for a cup of tea

When checking on ill or vulnerable neighbours it’s important to make sure they are warm, especially at night, and have food and medicines so they don’t need to leave the house.

It’s not only older people who need a helping hand. The challenges of winter and the festive period affect us all so it’s good to keep an eye on neighbours of all ages and show kindness wherever it’s needed.

If you’re worried about the wellbeing of a neighbour, or are struggling yourself, you can contact:

  • Karbon Homes on 0808 164 0111 and we will help or will direct you to other services that will
  • In an emergency contact the police on 999 or for non-emergencies call 101

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