Welcome to our new website



As part of our commitment to deliver better and improved services to you, our residents, we have launched a new and improved website for you to access at any time.

Karbon website on laptop

The website has been designed with you in mind – putting you at the heart of the business. As well as boasting a new look, it is much easier to navigate, therefore making it easier for you to access our services at a click of a button.

There is a lot more information available, including tips and advice about managing your tenancy, your home and your community. You will also be able to browse homes that are available to rent and buy, and see where Karbon Homes is developing new properties across the region.

You will also have the facility to register an account, or if you already have one, to login and pay your rent, report a repair, check your rent account and update your personal details.

The legacy websites for Isos, Cestria and Derwentside Homes will no longer be available after Tuesday 19th December, but don’t worry, all visitors to those sites will be automatically re-directed to the new website.

If you need any help finding the information your looking for on our new website, please don’t hesitate to contact us.

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