Domestic abuse

How we can help

We understand that the first call is a big step.

Your call will be dealt with confidentially and sensitively; you do not have to face your problems alone.

We are committed to acting quickly, effectively and sympathetically to anyone who is experiencing domestic abuse. We will respond in a sensitive and supportive manner and anything you tell us will be treated in the strictest of confidence.

You can report domestic abuse in a few different ways:

• Call Karbon Homes and ask to speak to the safer neighbourhoods team
• Email us
• You can also contact the Police on: 101 (in an emergency use 999)

We will:

• Never disclose your personal details
• Keep all of our responsibilities to you as a tenant
• Offer support and advice
• Offer same-sex/safe place interviews
• Discuss relevant organisations that provide long-term emotional outreach support when/if you require it
• Be sensitive and understanding when discussing your housing options
• React quickly and effectively to make sure you are safe
• Take relevant action against those who are responsible for domestic abuse using the conditions of our tenancy agreements
• Give you advice and practicable help with your tenancy and other issues
• Provide additional security measures to your property if you need them, or if it is appropriate to do so.

Clare's Law - Find out if your partner has a history of abuse

If you are concerned that you do not know your partner's true past, then please use Clare's Law. It is there to provide you with protection.

In 2009, Clare Wood was murdered by her ex-partner who had a history of violence against women. Following this, 'Clare's Law' was brought in which is formally known as the Domestic Violence Disclosure Scheme - it allows people to request domestic violence history relating to their partner (for example, when beginning a new relationship).

The majority of people may know their partner has been convicted, but do you know the real reason or just what your partner has told you?

Clare's Law can be accessed by contacting the police, who will carry out checks to show whether or not a person may be at risk of domestic abuse from their partner. The police will then consider whether or not to disclose this information.

If you are in a relationship and a victim of domestic abuse, then it is important that you seek help immediately. If you feel unable to end your relationship due to concerns about your partner's behaviour, then it may be possible to seek a non-molestation order to provide yourself and any children of the family with protection.