If you claim Universal Credit, entitlement to Housing Benefit will usually end, and your rent will no longer be paid directly to Karbon Homes on your behalf. Your Universal Credit payment should include a ‘housing costs element’ which will be the amount of help you are entitled to towards your rent. This may not cover the full rent you are liable to pay (you may receive less due to the ‘bedroom tax’, because of non-dependants who live with you, or for other reasons), and you will need to budget for any shortfall from your remaining Universal Credit award.
We recommend setting up a Direct Debit with Karbon Homes to ensure you don’t miss a payment and fall into rent arrears. Contact us for advice about setting up a Direct Debit payment. Universal Credit is usually paid direct to one member of a household, once a month, along with your housing costs. If, due to your personal circumstances, you will find it difficult to make your own arrangements to pay your rent on time, or if you think you will have difficulty budgeting, you can request an ‘Alternative Payment Arrangement’ including a direct payment of your housing costs to Karbon Homes, twice monthly payments, or a Universal Credit payment split between a couple.