About Us

In July 2023, believe housing hosted a design sprint at Northumbrian Water Innovation Festival, which looked at how social housing providers might come together with other professionals to reduce the impacts of damp, mould and condensation in our customers’ homes. The sprint was attended by a number of housing providers including Northumberland County Council and Karbon Homes. As a result of this, the solutions we designed over the five days were 

  1. Creating a partnership of social housing providers to collaborate to problem solve
  2. Work on sharing data on our homes to better understand the issues and potential solutions
  3. Collaborate on messaging to residents to encourage behaviour change that would impact on negative effects of damp, mould and condensation 

Over the coming months, Social Housing Innovation North East (SHINE) was created. With believe housing and Karbon Homes working hard to engage members from all northeast housing providers. The first meeting was in September 2023, and was attended by almost 50 social housing professionals, where we facilitated a session on some of the work we wished to collaborate on over the coming year. 

Over the next two years we have gone on to create working groups, including the Learning and Skills Group that leads the Professionalisation of Skills pilot and also the GIS Club that leads technical delivery of OneMap, which launched from a design print hosted by SHINE at the 2024 NWG Innovation Festival. 

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