There are some basic repairs for which you are responsible and we expect you to do as part of the maintenance and upkeep of your home. Before reporting your repair take a minute to check whether the repair is your responsibility or ours.

Fix it
Our customer portal will be down on Saturday 27th February for essential maintenance.
If you need to make a payment during this time, you can still use our automated payment line on our freephone number: 0808 164 0111
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