There are some basic repairs for which you are responsible and we expect you to do as part of the maintenance and upkeep of your home. Before reporting your repair take a minute to check whether the repair is your responsibility or ours.
Call waiting times are longer than usual due to the bad weather over the weekend. There will be a wait when you call.
Remember, you can use your MyKarbon account to log anything that is not classed as an emergency.Visit MyKarbon