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Karbon provides homes and services which form the foundations for people and places to fulfil their potential.

We believe that having a strong foundation enables people to develop the life they want.

As a housing association, we own or manage almost 30,000 properties across the North East of England and Yorkshire and develop more homes every year.

We provide social rented, affordable, specialised, shared ownership and market rented homes, and also develop shared ownership and market sale homes to meet our customers’ aspirations.

As a profit-for-a-purpose business, we invest any surplus we generate into improving our properties and communities, building new homes and delivering services which provide sustainable outcomes for our customers and communities.

We seek to provide a great customer experience, which is informed by insight, including engagement with current and future customers.

Updated 19/06/20

Karbon Homes year end trading update

Today we have released our unaudited results for 2019/20 which show a strong performance for Karbon Homes for the year.

Scott Martin, Executive Director of Resources at Karbon Homes, said: “We are very pleased to publish our draft year end results which show Karbon Homes is in a very strong position. We have excellent liquidity and have seen improvements across the board in our turnover, operating surplus and operating margin. Providing customers with a strong foundation for life is at the heart of our strategy and we are well placed to continue to take this forward, as we support customers and communities in recovering from COVID-19.”

Updated 27/05/20

Karbon Homes S&P rating

Scott Martin, Executive Director of Resources at Karbon Homes said: “Despite the change in our rating we are pleased to have maintained an investment grade, and with very strong liquidity, Karbon remains in a robust financial position. 

“Whilst we are naturally disappointed, we understand the external factors S&P has highlighted regarding the impact the coronavirus pandemic is having on the North East economy, our main area of operation. 

“We have robust business continuity plans in place for events such as this and undertake regular stress testing for a range of scenarios. Our dedicated teams have successfully maintained essential services to customers throughout this period whilst also continuing to provide vital advice and support.

“Our investors consider us an attractive prospect because of the strong demand for social housing in the North East and Yorkshire and we are well placed to support our communities in these challenging times.

“We continue with our mission to provide people with a strong foundation for life by focusing on delivering excellent customer service, providing as many quality homes as we can, and shaping strong, sustainable places.  This change does not alter our 30-year business plan or strategy.”

Updated 03/04/20

Karbon Homes: response to Covid-19

Firstly, we’d like to extend our best wishes to you, your families and colleagues at this unprecedented time, I hope you are all safe and well.

We would like to reassure you that at Karbon we have deployed robustly developed resilience plans across all areas of our operations.  Our primary focus has been to safeguard the health and wellbeing of our customers, colleagues and those living in our communities.  To help do this, we have closed all our offices to the public and initiated home working for our colleagues, where possible.  All our back-office support functions are operating off-site, at full capacity and providing a ‘business as usual’ service.

We are continuing to undertake gas servicing in customers’ homes in line with Health and Safety Executive (HSE) guidance and are currently only offering emergency repairs to ensure that no one is left in danger, comes to harm or is left homeless.

We believe it is increasingly important that we maintain our regular communications with our lenders, investors and other stakeholders and intend to continue to do this.  Please use either the Treasury Team inbox, as well as our designated investor relations contact, Andrew Thompson (Assistant Director: Treasury), if you wish to get in touch.