Our team of advisors work closely with you to help build the skills, experience, qualifications and mindset to maximise your potential, achieve your career aspirations, and increase your digital skills.
The service is completely customer-led with all plans and actions supporting your personal aspirations and goals. Whether you want a career change, more hours, or your first job; or you want to learn how to use Skype, or how to share photos with friends – our team is here to help.
Check out our timetable of virtual support
Whatever it is you set out to achieve, our calendar of weekly and monthly virtual sessions provide all the support needed to help on the journey.
Whether you’re looking to get in to work, progress your career, or reach a personal goal of gaining a new skill, our employment foundations advisors are on hand to help.
We can help you:
Find a new job
Gain qualifications and identify further training
Update your CV and complete job applications
Prepare for interviews
Learn new skills
Get in to volunteering and find work experience
Obtain appropriate ID
When you do move into work or work experience/volunteering, we also provide support during transition for up to 6 months, to ensure you feel comfortable and confident in your new role.
Digital Foundations for Life
In a world that’s becoming more and more digital each day, it’s important to us that our customers aren’t left behind.
We can help you:
Get started with the basics of using your PC, laptop, smartphone or tablet
Become more confident using the internet
Stay connected with friends and family - using email, Skype or social media
Save time and money online
Find/apply for jobs and update your online employment journal
Make the most of our online services, such as paying your rent, reporting a repair, or bidding for a new property
Our digital foundations coaches can create bespoke learning plans for customers of all ages, designed with their personal aspirations and goals in mind.
Our wellbeing coaches are here to help coach and empower you, on a 1-2-1 basis, to identify your long term goal, pinpoint the main barriers you face in getting there, and agree how you can overcome them. They can also help you to improve important life skills that will support you on your journey towards reaching your goals.
We can help:
Motivate you to improve your health and wellbeing by making the most of resources in your community
Support you in identifying and accessing training, jobs, volunteering opportunities, work experience and qualifications
Encourage you to engage in activities which will improve your social networks and social skills, to help build your confidence
Money management is just as important to us as having the skills to move into work or get online. Karbon’s Money Matters teamis one of the largest in the North East, and can support with the following:
Benefit checks and help completing application forms
Help with appealing benefit decisions
Support with making a Universal Credit claim and any issues that arise
Debt advice (fully accredited money advice)
Help identifying and applying for individual grants
Energy advice, including fuel grant applications
Food Bank referrals
Karbon’s ultimate aim is to bring our customers the best experience and opportunities, and support our partners and communities to do the same. In order to do this, we provide support to organisations, big or small, in our area in a variety of ways:
Digital train the trainer - we can help build and enhance your organisation's digital know how; whether it's for staff or volunteers
Design and deliver bespoke digital training courses (non-accredited)
Promote job vancancies, volunteering and work experience opportunities to our large online following
Advertise, organise or fill up training courses
Deliver training or attend your meetings to promote our service
Establish referral protocols to ensure a consistent and smooth service for our customers
We are open to many different ways of working with organisations in our communities. If you’re interested in any of the above, or have any other ideas – give us a call or drop us an email.