We're here to help you decide if it’s the right decision for you and your family
We’ll give you all the advice, help and guidance you need throughout the buying process, signposting you to other independent agencies where necessary.
You'll firstly need to know what type of tenancy you currently have, you may be:
A secure tenant - someone who has a lifetime tenancy
An assured tenant - someone who has a fixed-term tenancy
A public sector tenant- someone whose landlord is a public body such as a council or housing association
If you’re unsure which applies to you, contact us via email or call 0808 164 0111
You can also find more information by reading the guide below.
What are the main differences between Right to Buy and Right to Acquire?
Both schemes were designed by the Government to allow social housing customers to buy the home they currently rent, at a discount.
The schemes operate in very similar ways – the main difference is the amount of discount you receive. These levels are determined by the Government.
The Right to Buy scheme was set up to help people buy their council homes. It also extends to customers of social landlords who obtained their secured tenancies before the date council homes were transferred to new landlords. This date depends on which organisation was your landlord before Karbon Home.
The Right to Acquire scheme means more recent customers of social landlords aren’t ruled out from the possibility of buying their home.
The costs of owning your home are very different from those of being a tenant. You’ll need to fully understand what these costs are going to be. You’re also going to need financial and legal advice.
We have up to 4 weeks to reply, confirming whether or not you have the Right to Buy your home.
4
Receive an offer
We'll then send you an offer notice (S125) within 8 weeks for a house and 12 weeks for a flat. This sets out the property value, discount, the price you’ll pay, any structural problems they may know about, and any terms and conditions.
5
Survey, loans… and get advice
You have up to 12 weeks to accept our offer. It’s now that you’ll need to get a survey, appoint a solicitor and arrange a mortgage or loan.
6
Complete the purchase
Once you are happy with your landlord’s terms and have arranged to raise the money, you can proceed and complete your purchase.
Repairs and your application
Whilst you have an active Right to Buy or Right to Acquire application, you can still report repairs, but we’ll only carry out the repairs that the Government requires us to do by law.
We’ll continue to complete repairs that fall under the following categories:
Roof leaks / missing tiles or slates
Dangerous chimney stack/pots
Overflow gushing
Broken windows – cracked windows will need to be inspected by a member of our team first
Significant water ingress near doors and windows
Blocked flue to an open fire or boiler
Blocked or leaking foul drains, soil stacks or toilet pans
Blocked bath, basin or sink
Total or partial loss of electrical power
Insecure external windows, doors, or lock (including window safety catches)
Leaks or flooding from water or heating pipes, tanks or cistern
Total or partial loss of space or water heating
Total or partial loss of gas supply
Unsafe electrical fittings, power or lighting sockets
Total or partial loss of water supply
Loose or detached bannister or stair treads
Dangerous floorboards or stair treads
Mechanical extractor fan in internal kitchen or bathroom not working
