Thank you for visiting ("Website").  This cookie notice applies to the Website and any branded pages on third party platforms such as Facebook and Twitter and applications accessed or used through such websites or platforms which are operated by or on behalf of Karbon Homes ("Karbon Site").

By using a Karbon Site, you are consenting to our use of cookies and other tracking technology in accordance with this notice. If you do not agree to our use of cookies and other tracking technology in this way, you should set your browser settings accordingly or not use the Karbon Site.

If you disable the cookies that we use, this may impact your user experience while on the Karbon Site. When using a mobile device to connect to the internet, you should also refer to the privacy notice of the specific App that you are using in order to understand its specific data collection practices.

For information about the kind of data we collect, please read our Privacy Statement.


What are cookies?

Cookies are small files that are placed on your computer by websites when you visit them. As well as providing information to the owner of the website they are sometimes needed to either make the website work or to make the website work more efficiently. Cookies contain information that is transferred to your computer’s hard drive.


Why does Karbon Homes use cookies?

As well as gaining a better understanding of how visitors use our website and platforms, cookies enable us to better tailor what we provide online to suit our visitors needs visitors based on their usage which in turn improves user-friendliness. In order to do this, some cookies are applied when you enter our website/platform however they are collected in a non-personally identifiable format and the details of the cookies we use can be found at the bottom of this page. Please note that the names of cookies may change over time.


What types of cookies does Karbon Homes use?

Strictly necessary cookies

These are cookies needed only for the operation of a website and if they were not used the website would not work correctly, because of this we do not ask for your specific consent for these however for all other cookies you informed consent is required.

Session cookies

These are temporary cookie files that are deleted once you close the browser which means that when you revisit the site you will be treated like a new visitor.

Functional/Persistent cookies

In order to improve the functionality of our website/platform we use functional/persistent cookies. These cookies remember what you previously did on a visit to the website and use it to improve your new visit, this can include remembering your login and password details and it means that the website/platform experience can be tailored to your interests and save you time by not having to re-enter information.

Analytical/Performance cookies

These cookies allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that you can find what you are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

These cookies are also used to prevent underage users from certain activities.

Cookies that send information to us

The cookie that is placed by the Karbon Homes domain on a user’s computer is called a First Party Cookie. By default browsers allow first party cookies as they remember the user whilst they are navigating around the website and stop the need for the user to keep confirming details and agreeing preferences.

Cookies that send information to other companies

Third Party Cookies are set on the Karbon website or platforms by third parties i.e. Facebook. They may use the data collected from these cookies to anonymously target advertising to you on websites based on your visit to the Karbon website/platform. An example of this is if you click on the Karbon Homes Facebook link from the Karbon Homes’ website, your ‘like’ or ‘share’ will be recorded by Facebook (as they set the cookie) and your data will be collected.

Demographics and Interest Reporting

Our website and platforms use Google Analytics Demographics and Interest Reporting. This is used in order to allow us to target advertising based on what is relevant to a user and improve the reporting of website usage etc. We will not use any information we receive through Google Analytics Demographics and Interest Reporting to identify any individual user of our site.


Cookies used on our websites

Further details of cookies used on our website can be found below. Please note that the names of cookies may change over time and that cookies will expire according to the timescales on the cookies list.

The following cookies are set by Google Analytics:

Name Expires
_utma 2 years
_utmb 30 minutes
_utmc At browser close
_utmz 6 months

 The following cookies are Session Cookies:

Name Expires
Phpsession At browser close

 We use cookies to process forms on the site:

Name Expires
frm_token At browser close

We use cookies to remember if you have dismissed a pop-up notice on our website:

Name Expires
notice-[timeofnotice] 1 year

We use cookies to enable the Recite accessibility software on the site:

Name Expires
Recite At browser close


Changing cookie settings

You are able to adjust your computer settings to reflect your preference as to whether or not you are happy to accept cookies or not and you can request a warning before cookies are accepted. Instructions on how to do this can be found in the ‘help’ sections of your computer browser, please note you will have to change the settings on each computer and browser you use to reflect your preferences.

By refusing cookies you may restrict the features of the Karbon Homes website/platforms that you access however cookies are not needed to use many parts of the Karbon Homes website/platforms.


Useful links

If you would like to find out more about cookies and their use on the internet, you may find the following links useful:

All About Cookies

Microsoft Cookies Guide

Further details on Google Analytics Demographics and Interest Reporting can be found here.

To adjust your online advertising choices visit Your Online Choices.

Your display advertising preferences are adjusted through Google Ad Settings To opt out of Google Analytics by visiting here.

For more information on the legislation regarding cookies please visit the Information Commissioners Office's website.


Contacting us

Karbon Homes registered office is: Number 5, Gosforth Park Avenue, Newcastle upon Tyne, NE12 8EG

Phone: 0808 164 0111



Legal notice and version control

Karbon Homes reserves the right to make any changes and corrections to this notice. Please refer to this page from time to time to review these and new additional information.

Version Effective from
1.0 18/12/17
1.1 26/01/21