Fix it
Our team are here to help
The Supported Housing Delivery Team works closely with all 4 local authorities in the North-East and their Commissioning Teams
Karbon Homes Delivery Team have been delivering services for over 20 years. We work with individuals to support mental health recovery and prevent recurrent homelessness and to access services to promote mental health and support people to sustain their tenancies. The Supported Housing Delivery Team offers accommodation for a period of up to 2 years and we work towards supporting individuals to have a permanent home.
Gallery
Supported accommodation in pictures
Each supported flat is part furnished with: flooring, curtains, sofa, bed, wardrobe, chest of drawers, cooker and fridge freezer.
DISCLAIMER: Images are representative, actual products/colours may vary and furnishings may have been added using AI.
Case study
Hear it from a supported housing customer
"Karbon Homes has changed my life! Before I moved into a Karbon home, I used to sleep all day and be up all night because of my mental health; I would just be playing computer games the whole night through. I also used to eat just once a day, and I would never leave my bungalow. At one time, I weighed just 7 and a half stone because my ex partner would never let me eat, the only time I could being at night when she was asleep.
I was in a really dark place before I moved into a Karbon home, but now I eat when I’m supposed to and have a brilliant partner who I love loads and couldn’t be without. My hobbies now include going on long walks, heading over to South Shields with my partner and family, or doing diamond art if I’m bored or it’s raining outside.
Today, my mental health is in a much better place. It was Karbon Homes who gave my the confidence to do all the things I do today."
- Steven, Supported Housing Customer
Case studies
Hear from our customers
Case study
What it's like to be a Support Worker at Karbon Homes
What does it involve
Hear it from a Supported Housing Officer!
"I am a Supported Housing Officer and my role is to provide housing management services to the supported housing team customers. The aim of my role is to prevent homelessness and work with the teams’ support workers to assist the customer in maintaining their tenancy and improve their independent living skills.
I assist our customers with a variety of housing needs such as: reporting repairs and identifying any property maintenance concerns, compliance with health and safety standards, fair allocation of homes, ensure our customers comply with their tenancy agreement, investigating anti-social behaviour complaints.
I also connect people to the correct support services and put referrals in to services they would like to access such as the Foundations for Life Team or Money Matters Team.
My role is very rewarding when I see one of our customers manage in their supported tenancy and then move on to live in their own permanent home."
How to refer to our services
Newcastle
Services on offer:
- Mental Health Floating Support
- Supported Accommodation
Referrals are sent through using the Newcastle Gateway web system which is where professionals involved with an individual can complete an assessment that is forwarded to relevant providers.
For more information click HERE.
North Tyneside
Referrals to our Over 25’s and Under 25’s contract are referrals via Gateway at North Tyneside Council. Contact North Tyneside Council directly for referral information.
Referrals to adult social care services - see here.
South Tyneside
Our referral form will need completing and returned to SupportedHousingInfo@karbonhomes.co.uk along with a current risk assessment. This can be the FACE (functional analysis of care environments) or any other statutory or provider risk information.
To get in touch click HERE.
Latest news
Take a look at the latest Supported Housing news stories.
Got a question for our Supported Housing Team?
If you have a query about any aspect of Supported Housing, please drop an email to SupportedHousingInfo@karbonhomes.co.uk.
Activities within the Supported Housing Delivery Team
Walking group
Fishing group
Pool and social group
Coffee and culture group
Walking group
The Walking Group meets in a variety of locations throughout Tyne and Wear that are accessible for where our customers live such as Newcastle, North Tyneside, South Tyneside and Gateshead.
The walks are slow to moderately paced and it’s in a small group ran by a Karbon Support Worker. Walking has a positive impact on physical and mental health and can reduce social isolation by meeting others in a friendly and inclusive setting.
Come along and enjoy the fresh air and have the chance to meet new people and increase your social circle.
Fishing group
A group of individuals of all ages and fishing ability who share a common interest in fishing. All equipment is provided and gives people the opportunity to learn new fishing skills and gain knowledge from others in a tranquil environment.
It’s a good opportunity to try out a new hobby and meet other like-minded individuals who enjoy getting together and people who have attended have said their mental health, wellbeing has improved. The group meets in the community at riverside points and support is available to accompany people who wish to attend.
Pool and social group
The Pool and Social Group meets at a pool and snooker club in a central location in Newcastle once a month. This is a great chance to get out and about and meet new people while having a game of pool.
This is a small group in a fun and friendly environment and helps to reduce feelings of loneliness and socialising with others. The aim is to improve people’s mood, reduce stress and to enhance your wellbeing and social connections.
Coffee and culture group
The coffee and culture group meet every month to visit different cultural and visitor attractions. It gives people the chance to learn and experience something new happening in their area that might including seeing a new art exhibition, visiting a historical landmark, or going on a behind the scenes tour of a theatre.
Attendees also have a cuppa at the events to catch up with each other and chat about what they have experienced.
This is a small group setting and helps to reduce social isolation and may inspire a new love of the arts or history from your local area.
The group is run by Karbon staff members who meet at a central location and then travel to the venue together.