Please be advised that MAJOR road works on Killingworth Road (near our Gosforth office) are currently taking place. The works may cause significant disruption if you intend to visit our office. Please visit the Newcastle City Council websitefor more info.
Travelling by car
We are situated off the A189 just north of Gosforth – please see the map below for more details. There are three dedicated spaces for visitor parking.
Travelling by public transport
The nearest Metro stations are Longbenton, South Gosforth and Four Lane Ends. For information on buses, including links from the Metro stations, please contact Traveline: 0871 200 2233or visit Traveline
Travelling by bicycle
Cycle maps covering the access to Gosforth Business Park can be accessed from theCycle Maps website. (enter ‘North Tyneside Cycle maps’ within the search facility). If you wish to travel by bicycle we have a secure bike shed at the rear of the building. Just ask for a key at reception.
The Karbon Hub is on Front Street. It provides a local point of contact, where you can receive a variety of services including:
Register for Choice Based Lettings
Report a repair
Make a compliment, complaint or comment
Report anti-social behaviour
Promotional events such as coffee mornings.
Access to our other services.
You can also access various Durham County Council services such as bus passes, highway and street lighting queries, refuse and recycling queries, bulky household waste collections, pest control, street cleaning and fly tipping, antisocial behaviour, waste permits, housing solutions (advice available on Wednesday and Thursday afternoons). Call 03000 26 0000to book your appointment.
How to get to our Hexham office
Travelling by car
Follow the signs for Hexham off the roundabout on the A69.
At Bridge End Roundabout take the first exit onto the A6079 (signposted Hexham). Follow the road over Hexham Bridge then take the second exit onto the A6079 (signposted Town Centre).
At the mini-roundabout continue forward onto Alemouth Road (signposted Haugh Lane Industrial estate). At the roundabout take the first exit onto Haugh Lane.
Turn right after the petrol garage onto Burn Lane.
The Karbon office is located at the bottom of Burn Lane.