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Are you signed up for MyKarbon?

We’ve recently surpassed 10,000 sign ups to MyKarbon! 

  • Number of tenancies with a MyKarbon Account: 10,096*
  • Number of payments made online in 2023: 84,413*
  • Repairs logged in MyKarbon in 2023: 6,127*
  • Direct debits created using MyKarbon in 2023: 100*

MyKarbon is a free, safe and secure online service that can be used anytime, anywhere, to manage your rent and repairs.

It’s easy to register and you can access it from your laptop, tablet or mobile. All you will need is: your name, an email address and your Karbon tenancy number.

If you need any help with your account, you can go to karbonhomes.co.uk/mykarbon to find detailed answers to frequently asked questions, helpful how-to-videos and more.

What can I do on MyKarbon?
  • You can report a repair, with the ability to select a slot at a date and time that suits you and your family
  • You can make payments anytime, anywhere and in just a few minutes, and your account balance will be updated instantly
  • You can update your details on the go in seconds, ensuring we always have the right information for you
  • You can now also set up direct debits so your payments come out automatically.

If you have any questions about setting up your MyKarbon account, you can give us a call on 0808 164 0111 or email info@karbonhomes.co.uk.

*Stats correct as of the end of 2023.

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