News

Scam callers

We’ve been made aware that some of our customers have received calls at their homes from individuals claiming to be from SafeHomes.

How to prepare for power cuts

Northern Powergrid have put together some useful information to help you stay safe and connected.

Edna celebrates her 100th birthday

Karbon customer Edna Wright celebrated a remarkable milestone on Sunday 25 October as she marked her 100th birthday. 

Information about a proposed transfer of Hellens Residential homes

We’ve achieved C1 – national recognition for safe homes and high-quality services

Staying safe this Bonfire Night

As Bonfire Night quickly approaches, we’ve teamed up with Tyne and Wear Fire and Rescue Service to provide some simple ways to help you stay safe whilst still enjoying communal bonfires and firework displays.

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