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To make sure we deliver exceptional value for money, we use a procurement process to secure the best possible outcome for our customers.
As a registered provider of social housing we work in line with Public Procurement Regulations which requires us to advertise and award tenders. Our procurement activities follow a clear process which allows all interested parties a fair chance to work with us.
Our Group e-Tendering portal MultiQuote, gives potential and existing suppliers an easy way to respond to our tenders. Suppliers can register on the portal at any time and tenders are posted on the portal and any registered suppliers will be notified of opportunities relevant to them.
We welcome interest from any size supply organisation who share our approach in the way they work.
For transparency, details of contracts awarded over £25,000 will be published on Contracts Finder. Where the estimated value of the contract is expected to be greater than the financial thresholds of the Public Contract Regulations (usually around £118,000) it will be advertised on Find a Tender Service (FTS). FTS is available online and free of charge.
Meeting our environmental and social responsibilities is very important to us and we expect all suppliers to follow our Contractor Code of Conduct.
We spend over £170 million each year covering a range of goods and services such as:
We also have a large capital investment programme covering building schemes, as we aim to build over 500 new homes each year.
Our Top 50 supplier April 2019 to March 2023
Our process complies with the Public Contract Regulations 2015 and ensures that potential suppliers who register with us will receive the most up-to-date information about the tenders we are running.
We review historic data to ensure we are spending in line with organisational plans.
Operational stakeholders are engaged to identify current and future procurement needs.
We advertise opportunities broadly to reach as many suppliers as possible. We publish our latest tender opportunities on:
Our e-Tendering portal - MultiQuote
Find a Tender Service (FTS) website
Contracts finder
Suppliers can register on our e-Tendering portal - MultiQuote at any time.
We engage suppliers differently based on service/product complexity. This includes two-stage or single-stage tenders. The procurement process will be determined and communicated on a case-by-case basis when the requirement is published.
Tender submissions are evaluated to determine which supplier(s) offer the best value for money for our goods or services.
Once a decision has been made, contracts will be finalised with the successful supplier/suppliers.
An explanation of what the forward plan is and why we’re publishing it can be found in the useful procurement information at the bottom of this page.
What is the Procurement Forward Plan?
| Title | Contract Type | Contract Value | Status |
|---|---|---|---|
| Development - South Seaham Garden Village | Works | Out to Tender - Find a Tender ref: 49e60140-6c07-4e60-bd40-b8e53536fec0 | |
| Development - Hebburn Extra Care Development scheme | Works | Out to Tender - Find a Tender ref: 4ecb3c5a-62c8-4e89-baee-3905211a0872 | |
| Enabling and Completion works including Principal Contractor and Resident Liaison Duties | Works | Out to Tender - Find a Tender ref: 9b09c468-4948-4bb7-9e1b-a3d593172c88 | |
| Out of Hours Customer Contact Service | Service | £43,000 | Out to Tender - Find a Tender Link |
| Scaffolding | Works | £450,000 | Out to Tender - Find a Tender Link |
| Servicing and maintenance of residential stairlifts and through floor lifts | Service | £120,000 | Underway |
| Internet Payment | Service | £60,000 | Underway |
| Security Operations Centre | Service | £360,000 | Out to Tender - Find a Tender Link |
| Fire Alarm Maintenance | Service | £342,777 | Out to Tender - Find a Tender Link |
| Sprinkler Installation | Service | £1,300,000 | Out to Tender - Find a Tender Link |
| Residential & Office Cleaning | Service | £2,500,000 | Out to Tender - Find a Tender Link |
| Professional Service - Employers Agents / QS | Service | £320,000 | Underway |
| Treasury Services | Service | £50,000 | Underway |
| Electrical Testing | Works | £205,000 | Underway |
| Catering Service | Service | £740,000 | Underway |
| Document Storage and Scanning | Service | TBC | Underway |
| Inventory Management System | Service | TBC | Underway |
| Roofing | Works | £500,000 | Out to Tender - Find a Tender Link |
| Customer Service Tender - plastering, plumbing, gas repairs, damp repairs | Service | £3,300,000 | Underway |
| Building Fire Compartmentation Surveys Services | Service | £1,200,000 | |
| Asbestos Surveying Services | Service | £33,000 | Underway |
| Dell Office Switch Support | Service | £7,916 | |
| Management System & Microsoft Dynamics License | Service | £250,000 | |
| Occupational Health | Service | £20,000 | Underway |
| Architectural Service - Framework | Service | TBC | |
| Clerk of Works - Framework | Service | TBC | Underway |
| Construction / Construction with Design - Framework | Service | TBC | |
| Employers Agents / QS - Framework | Service | TBC | Out to Tender - Find a Tender Link |
| M&E Service - Framework | Service | TBC | |
| Modern Methods of Construction- Framework | Service | TBC | |
| HR & Payroll System | Service | £60,884 | Underway |
| Internal Comms Distribution License | Service | £4,615 | Underway |
| Plumbing and Heating | Supply & Service | £50,000 | Underway |
| Telecommunications Servicing and Repair | Service | £21,000 | Underway |
| Print and Fulfilment Services | Service | £150,000 | Underway |
| Electricity - HH | Service | £350,000 | |
| Materials Supply - Electrical | Supply | £865,799 | Underway |
| Materials Supply - Building Materials & Gas | Supply | £5,560,512 | Underway |
| Mobile Voice and Data | Service | £343,860 | Underway |
| Fuel Cards | Service | £1,600,000 | Underway |
| Corporate Transport | Service | £5,000 | |
| Gas Supply | Service | £231,577 | |
| Hybrid Mail Services | Service | £150,000 | |
| Microsoft Licenses | Service | £397,261 | |
| Kitchen Supply | Supply | £1,000,000 | Underway |
Gifts and Hospitality
We have a clear policy that sets out our approach to offers of gifts and hospitality that may be made by existing or potential suppliers. Hospitality may also occasionally be offered by Karbon to suppliers.
We recognise that occasional offers of hospitality can be a normal part of our working relationships. However, we expect our suppliers and Karbon’s colleagues to meet high standards of transparency, integrity and probity in relation to offers of gifts and hospitality. We will act to investigate any allegation of wrongdoing.
If you need more information, contact us via the button below.
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