Our policies and associated documents set out how we manage our homes, create sustainable communities and provide a fair service to all our customers.

We strive to be transparent with our tenants, partners and stakeholders, which is why our policies are available on request.

An Equality Impact Assessment is carried out when each policy is created or reviewed to ensure fairness and equality.

All our policies are currently under review and are being replaced with Karbon Homes versions.

To request a policy, please contact us.

This site uses cookies to help make it more useful and reliable. Our cookies page explains what they are, which ones we use, and how you can manage or remove them. read more