Our policies and associated documents set out how we manage our homes, create sustainable communities and provide a fair service to all our customers.

We strive to be transparent with our tenants, partners and stakeholders, which is why our policies are available on request.

An Equality Impact Assessment is carried out when each policy is created or reviewed to ensure fairness and equality.

All our policies are currently under review and are being replaced with Karbon Homes versions.

To request a policy, please contact us.

Allocations and lettings policy

Size - 108K
Allocations and lettings policy

Anti-social behaviour policy

Size - 89K
Anti-social behaviour policy

Tenancy policy

Size - 84K
Tenancy policy

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