Damp, mould and condensation

Damp and mould can affect homes, particularly during the winter months. Ensuring our customers have a safe, healthy and secure home to live in is our main priority. 

We’re pleased to share information with you on our approach to tackling the issue, which you can find on our dedicated Damp, Mould and Condensation web page. 

Here we tell you more about our approach to tackling damp and mould and share some everyday tips we can all do to help to prevent it.  

If you spot any damp or mould in your home – or following the tips provided don’t help reduce excess condensation – please let us know straight away. Once you have, one of our repairs team will be in touch to tell you about the next steps.