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Help Us Refresh Our Five-Year Stronger Foundations Strategy

Have Your Say

Our Strategic Planning and Insight Manager, Kari Best, tells us all about our plans for the new Stronger Foundations Strategy and how you can have your say.

Share Your Views

If you would like to share your views on what we should be prioritising over the next five years, you can do so via our online form.

Click here


Shaping Our Future Together

We are reviewing our Stronger Foundations Strategy as we prepare for the next five-year period, and we're keen to hear your views to help shape our future priorities.

This is happening at a time of continued challenges facing our sector and customers. It has been, and continues to be, a testing time, so our new strategy will take these challenges into account. We remain focused on ensuring that our customers continue to live in safe, secure and well-maintained homes.

Our priorities will continue to focus on providing good quality homes, delivering great customer service and shaping strong, sustainable places for our communities. What will be slightly different from what has gone before is how we deliver on these priorities.

You'll be able to have your say between now and Tuesday 5 January 2027 by simply using the above link.

We want to hear your views on:

  • What we should be prioritising in our services to customers
  • What we can do differently
  • What would make your neighbourhood a better place to live
  • How we can use technology for the benefit of everyone

We are seeking views from our customers, colleagues and stakeholders, and plan to launch and share our refreshed strategy, covering 2027 to 2032, in spring 2027.

We look forward to hearing from you.

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