Fix it
Each rate covers travel, up to one hour of work (unless stated otherwise) and any basic materials. If repairs require additional time to be completed, there will be additional charges. These charges are included in our guide.
While we have tried to include all common repair jobs, this list is not exhaustive. If you have a repair that you can’t find on the list, please contact our team and we will help you find the service you need.
If you have any questions or need to arrange a repair, call us on 0808 164 0111 or email info@karbonhomes.co.uk. The easiest way to log your repair is by using your MyKarbon account, just login and take control of booking a slot that’s best for you and your family.
Unblock a sink, bath or toilet
Clear a blocked drain during normal hours (weekdays 8am - 6pm)
If clearing a drain takes longer than an hour during normal hours, an additional hourly (or part thereof) rate of £71.10 applies.
Clear a blocked drain outside normal hours (weekdays 6pm - 8am plus weekends)
If extra time is needed outside normal hours, an additional hourly rate of £90.12 applies.
Fit a new waste pipe and toilet pan
Install a new washbasin with new taps
Install a new washbasin and refix your existing taps
Fit a new pair of hot and cold basin taps
Install a new bath with new taps
Install a new bath and refix your existing taps
Fit a new pair of hot and cold bath taps
Fit a new bath shower mixer tap
Replace your toilet seat and its bracket
Bleed your radiators to remove trapped air and improve heating
Fit a new plug and chain to your bath or sink
Repair a damaged wooden internal or external door (excluding composite doors and uPVC doors)
Replace an internal plywood-core door, including hinges and handles
Replace an external composite or uPVC door
Replace the side light on your composite or uPVC door
Replace the top arched or rectangular window (fanlight) on your composite or uPVC door
Fit a new kitchen cupboard door with hinges
Replace a chipboard kitchen worktop (up to 40 mm thick)
Adjust or repair a kitchen unit door or cupboard
Realign it, replace hinges or handles, reglue veneer and adjust runners.
Trim and adjust a door to fit over new flooring or carpet
Includes rehang and paint touch up.
Patch a hole or damage in a wall or ceiling with plasterboard and a skim coat
Electrician call-out during normal working hours (weekdays 8am - 6pm) and no fault is found.
Replace a plastic switch or socket faceplate and test
Install new heating or hot water controls during normal working hours (weekdays 8am - 6pm).
Check and balance your heating system pressure during working hours (weekdays 8am - 6pm)
Supply an extra key for your door
Help you gain entry if you’re locked out
Replace a single-pane window with new 4 mm clear or frosted glass
Includes sealant.
Replace a double-glazed window pane with 6 mm toughened safety glass
Replace a single-glazed door pane with 6 mm toughened safety glass
Includes sealant.
Replace a sealed double-glazed door unit (up to 1 m²) with a 28 mm thick safety glass units