You can now speak to our team directly through webchat on the Karbon and Byker Community Trust websites.
Whether you’ve got a question, need support, or just want to check something quickly, our new webchat service gives you a fast and convenient way to connect without picking up the phone.
When we’re available
Our team is online and ready to chat:
- Monday to Friday (between 10am and 4pm)
Why use webchat?
- It’s quick and easy
- No need to wait on hold
- Perfect if you prefer messaging over calling
This new service is part of our ongoing work to improve how we support you - making things simpler, faster and more accessible.
You can now speak to our team directly through webchat on the Karbon and Byker Community Trust websites.
Whether you’ve got a question, need support, or just want to check something quickly, our new webchat service gives you a fast and convenient way to connect without picking up the phone.
When we’re available
Our team is online and ready to chat:
Why use webchat?
This new service is part of our ongoing work to improve how we support you - making things simpler, faster and more accessible.
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