Christmas opening hours

During the holidays we’ll be running an out of hours service from 12:30 pm Friday 24 December 2021 to 8:00 am Tuesday 4 January 2022

Our out of hours service can help you with emergency repairs, reports of antisocial behaviour and rent payments. Our Supported Housing service will remain available over the festive season.

Emergency repairs

We will be operating emergency repairs only from 12:30 pm on Friday 24 December.

If you have an emergency repair to report after this time, please contact us on our 0808 164 0111 free phone number and a member of our out of hours team will be there to help you.

Unsure if your repair is an emergency? Visit our dedicated Emergency Repairs information page before calling.

Don't forget

We won't be able to reply to emails or Facebook messages during the holidays but you can still report any non-urgent repairs or make a payment via MyKarbon at any time.