Customer service

Learning from our complaints - repairs and appointments

We wanted to share some of the lessons learned from complaints made around repairs and appointments. 

Building Excellent Service Together

We sat down with our Head of Customer Experience, Ashley Wallace to see how we’ve been continuing to deliver excellent customer service with our Building Excellent Service Together (BEST) project.

Our new affordable homes June

Take a look at the affordable homes we have coming available in our communities in the next few months.

How we’ll handle your complaints

We’ve recently updated our complaints policy and process to ensure our service is up to scratch. 

 

 

 

Our new affordable homes

Our new Customer Service Delivery Model is live!

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