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Get support the easy way with WhatsApp

Did you know you can contact us on WhatsApp for a wide range of enquiries? 

As part of our ongoing commitment to improving how we communicate with you, we’re making it easier to get in touch in ways that fit around your day-to-day life.  

Many of our customers already use WhatsApp to stay connected with friends and family. You can now use it to reach us too. 

 

Why choose WhatsApp? 

Messaging us is a simple, quick alternative to calling; especially if you’re busy, on the go, or prefer not to wait on the phone. 

  • No waiting on hold – send a message and we’ll respond as soon as we can 

  • Convenient and flexible – message us during office hours at a time that suits you 

  • Keep everything in one place – easily track your conversation and updates 

  • Share photos – help us understand issues faster, especially for repairs 

  • Discreet and easy – ideal if you can’t take a call 

 

What can you contact us about? 

You can use WhatsApp to: 

  • Report nonemergency repairs 

  • Ask questions about your tenancy 

  • Get updates on existing enquiries 

  • Send photos or details to help us resolve issues more quickly 

  • Get general support from our team 

  • Get started today 

 

Using WhatsApp is quick and easy. There’s nothing new to download if you already have it. Simply click the link below or message our freephone number to start a conversation: 

Our team will respond as soon as possible during office hours.

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