Karbon Homes Signs LGBTQ+ Housing Pledge to support inclusive communities
We’re proud to share that Karbon Homes is the first organisation in the North East to sign the LGBTQ+ Housing Pledge, by HouseProud and delivered by Stonewall Housing.
This is an important step in our commitment to creating safe, welcoming, and inclusive communities for everyone.
What is the LGBTQ+ Housing Pledge?
The pledge is a way for social housing providers - like housing associations and local authorities - to show their commitment to equality and support for LGBTQ+ residents. It provides a clear framework for landlords to work with residents and take action to make housing fair and inclusive.
Why is this important?
Home should be a place where everyone feels safe and free to be themselves. Sadly, many LGBTQ+ people still face discrimination, even in relation to housing. The pledge helps tackle this by promoting equality and building positive relationships between housing providers and LGBTQ+ residents.
What will Karbon be doing?
By signing the pledge, we’re committing to:
Take part in LGBTQ+ events with colleagues and customers.
Create initiatives that promote LGBTQ+ visibility.
Share stories about our involvement through our website, social media, customer magazine, and newsletters.
Include information about the pledge in colleague inductions and training.
We’re already active in promoting inclusion, through our Pride Inclusion Hub and involvement with Northern Pride, but this pledge means we can do even more.
Our Strategic Equality Diversity and Inclusion Lead, Di Keller is thrilled to be taking the LGBTQ+ Housing Pledge:
“Signing the LGBTQ+ Housing Pledge is an important milestone for Karbon Homes. Everyone deserves to feel safe, respected and valued in their home, and this pledge reinforces our commitment to creating inclusive communities where people can truly be themselves. We’re proud to lead the way in the North East and look forward to working with our colleagues, customers and partners to make a real difference.”
We’ll be sharing more information about our work as part of the LGBTQ+ Pledge over the coming months.
Want to find out more?
Join us on Wednesday 10 December (Human Rights Day) for a lunchtime event to learn more about The LGBTQ+ Housing Pledge.
Hosted by Positive About Inclusion, Stonewall Housing and Karbon Homes this session will be an opportunity for housing professionals to hear from those already on the journey and the benefits from signing up to the Pledge for residents and an organisations.
The event takes place online between 12.30 and 1.30pm. Register now.
If you can’t make the event, you can also contact us to find out how you can have your say on our LGBTQ+ inclusion work by emailing connectwithkarbon@karbonhomes.co.uk.
Our spring 2026 edition of At home with Karbon has arrived
This issue is packed with important updates and stories from across our communities. In this issue, we’re shining a spotlight on how your feedback is driving real, meaningful change – helping us improve our services and support you in the ways that matter most.
During the Easter bank holidays, we’ll be running our out-of-hours service from 6pm on Thursday 2 April to 8am on Tuesday 7 April.
Our out-of-hours service can help you with emergency repairs, reports of anti-social behaviour and rent payments. Just call us on our usual number 0808 164 0111.
MyKarbon is available 24/7, 365 days a year. Our Supported Housing service will remain available during the holidays.
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If your message is regarding something urgent, please call 0800 5335 442.
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We’re proud to share that Karbon Homes is the first organisation in the North East to sign the LGBTQ+ Housing Pledge, by HouseProud and delivered by Stonewall Housing.
This is an important step in our commitment to creating safe, welcoming, and inclusive communities for everyone.
What is the LGBTQ+ Housing Pledge?
The pledge is a way for social housing providers - like housing associations and local authorities - to show their commitment to equality and support for LGBTQ+ residents. It provides a clear framework for landlords to work with residents and take action to make housing fair and inclusive.
Why is this important?
Home should be a place where everyone feels safe and free to be themselves. Sadly, many LGBTQ+ people still face discrimination, even in relation to housing. The pledge helps tackle this by promoting equality and building positive relationships between housing providers and LGBTQ+ residents.
What will Karbon be doing?
By signing the pledge, we’re committing to:Take part in LGBTQ+ events with colleagues and customers.
Create initiatives that promote LGBTQ+ visibility.
Share stories about our involvement through our website, social media, customer magazine, and newsletters.
Include information about the pledge in colleague inductions and training.
We’re already active in promoting inclusion, through our Pride Inclusion Hub and involvement with Northern Pride, but this pledge means we can do even more.
Our Strategic Equality Diversity and Inclusion Lead, Di Keller is thrilled to be taking the LGBTQ+ Housing Pledge:
“Signing the LGBTQ+ Housing Pledge is an important milestone for Karbon Homes. Everyone deserves to feel safe, respected and valued in their home, and this pledge reinforces our commitment to creating inclusive communities where people can truly be themselves. We’re proud to lead the way in the North East and look forward to working with our colleagues, customers and partners to make a real difference.”
We’ll be sharing more information about our work as part of the LGBTQ+ Pledge over the coming months.
Want to find out more?
Join us on Wednesday 10 December (Human Rights Day) for a lunchtime event to learn more about The LGBTQ+ Housing Pledge.
Hosted by Positive About Inclusion, Stonewall Housing and Karbon Homes this session will be an opportunity for housing professionals to hear from those already on the journey and the benefits from signing up to the Pledge for residents and an organisations.
The event takes place online between 12.30 and 1.30pm. Register now.
If you can’t make the event, you can also contact us to find out how you can have your say on our LGBTQ+ inclusion work by emailing connectwithkarbon@karbonhomes.co.uk.
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Our spring 2026 edition of At home with Karbon has arrived
This issue is packed with important updates and stories from across our communities. In this issue, we’re shining a spotlight on how your feedback is driving real, meaningful change – helping us improve our services and support you in the ways that matter most.
Welcome event marks the completion of new homes in North Shields