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Make the switch

Many of our customers now choose to use Direct Debit, the easy, hassle-free way to make payments. 

If you’ve already made the move to Direct Debit, you can now update your preferred communication from postal to email. 

Switching from postal to email notifications has many benefits:  

  • instant updates about any changes to your direct debit  

  • No risk of letters going missing or arriving late  

  • Reduces paper usage 

  • Helps us to cut down on postage costs so money can be used more effectively elsewhere  

To help you make the switch we will be sending out an automated email to customers who pay by Direct Debit. This will come from the company who manage our Direct Debit payments, allpay. 

To switch to email notifications you just need to press “click to verify email address”. 

For more information on making payments through Direct Debit visit our website here

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