Our summer 2025 edition of At Home with Karbon magazine has arrived.
This edition is packed with stories from across our communities, as well as helpful information and advice we’re pleased to share with you.
You can read about how we’re making our Holiday Squad activities more accessible for children in our communities and hear about how one of our supported housing customers has been helping transform their community garden into a vibrant, welcoming space.
In this edition, I’d also like to particularly draw your attention to the articles about Awaab’s Law and our ‘Getting to Know You’ project. As you may know, the Government is introducing specific timescales for social landlords, like us, to resolve issues of damp and mould as part of Awaab’s Law. We’re committed to ensuring our customers’ homes are safe and well-maintained.
Meanwhile, our ‘Getting to Know You’ campaign is designed to help us make better decisions and enhance customer service, by collecting information about our customers and residents.
I’d really encourage you to check your details are up to date in your MyKarbon account. As a thank you, customers are entered into a prize draw every month for a chance to win a £50 voucher from a high street retailer of your choice.
I hope you enjoy reading this magazine.
Ian Johnson
Executive Director of Customer Services
Download At Home With Karbon
Download At home plain text version
Our summer 2025 edition of At Home with Karbon magazine has arrived.
This edition is packed with stories from across our communities, as well as helpful information and advice we’re pleased to share with you.
You can read about how we’re making our Holiday Squad activities more accessible for children in our communities and hear about how one of our supported housing customers has been helping transform their community garden into a vibrant, welcoming space.
In this edition, I’d also like to particularly draw your attention to the articles about Awaab’s Law and our ‘Getting to Know You’ project. As you may know, the Government is introducing specific timescales for social landlords, like us, to resolve issues of damp and mould as part of Awaab’s Law. We’re committed to ensuring our customers’ homes are safe and well-maintained.
Meanwhile, our ‘Getting to Know You’ campaign is designed to help us make better decisions and enhance customer service, by collecting information about our customers and residents.
I’d really encourage you to check your details are up to date in your MyKarbon account. As a thank you, customers are entered into a prize draw every month for a chance to win a £50 voucher from a high street retailer of your choice.
I hope you enjoy reading this magazine.
Ian Johnson
Executive Director of Customer Services
Download At Home With Karbon Download At home plain text version
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