You can find further information on what to do on our Universal Credit page here: https://www.karbonhomes.co.uk/customer-area/my-money/universal-credit/
For now, only people with ‘tax credit only’ claims are being invited to claim UC. If you get tax credits and housing benefit or any other legacy benefits, (like Income Related Job Seekers Allowance or ESA) you won’t be invited to claim yet.
There’s a leaflet being sent out to everyone who receives tax credits (see below). This isn’t the same as a migration notice and does not mean you have to claim UC. if you claim before you’re invited to via a migration notice, you may end up being worse off.

Depending on your circumstances, it might be worth having a chat with a Money Matters advisor to see if you may benefit being on UC.
Please call our Money Matters team on 0808 164 0111 or email moneymatters@karbonhomes.co.uk.
You can find further information on what to do on our Universal Credit page here: https://www.karbonhomes.co.uk/customer-area/my-money/universal-credit/
For now, only people with ‘tax credit only’ claims are being invited to claim UC. If you get tax credits and housing benefit or any other legacy benefits, (like Income Related Job Seekers Allowance or ESA) you won’t be invited to claim yet.
There’s a leaflet being sent out to everyone who receives tax credits (see below). This isn’t the same as a migration notice and does not mean you have to claim UC. if you claim before you’re invited to via a migration notice, you may end up being worse off.
Depending on your circumstances, it might be worth having a chat with a Money Matters advisor to see if you may benefit being on UC.
Please call our Money Matters team on 0808 164 0111 or email moneymatters@karbonhomes.co.uk.
More news
You’ve got a friend in NE
Our in-person social befriending programme Silver Friends has already had lots of success bringing people together in County Durham. This year, thanks to a funding boost, it’s now making its way to West Northumberland.
Jean is ‘glad to be back home’ as she moves into the redeveloped Athol House