We’re carrying out routine tree surveys across our neighbourhoods.
The surveys are being completed by Dryad Tree Specialists Ltd, one of our approved contractors. Their teams will carry out visual checks on trees located on our land to make sure they remain healthy, safe and well-managed.
Surveyors may need access to some customers’ gardens to do the survey. If this is needed, the surveyor will always ask for permission before entering. They won't enter gardens belonging to non-customers.
In some cases, the survey may also visually check nearby trees that are within falling distance of our land (up to 15 metres away). These checks are carried out from public areas or our own land.
All Dryad surveyors carry official identification, so you can be confident about who they are. If you have any questions or would like to confirm the identity of a surveyor, please call 0808 164 0111 or email info@karbonhomes.co.uk.
We’re carrying out routine tree surveys across our neighbourhoods.
The surveys are being completed by Dryad Tree Specialists Ltd, one of our approved contractors. Their teams will carry out visual checks on trees located on our land to make sure they remain healthy, safe and well-managed.
Surveyors may need access to some customers’ gardens to do the survey. If this is needed, the surveyor will always ask for permission before entering. They won't enter gardens belonging to non-customers.
In some cases, the survey may also visually check nearby trees that are within falling distance of our land (up to 15 metres away). These checks are carried out from public areas or our own land.
All Dryad surveyors carry official identification, so you can be confident about who they are. If you have any questions or would like to confirm the identity of a surveyor, please call 0808 164 0111 or email info@karbonhomes.co.uk.
More news
Our spring 2026 edition of At home with Karbon has arrived
This issue is packed with important updates and stories from across our communities. In this issue, we’re shining a spotlight on how your feedback is driving real, meaningful change – helping us improve our services and support you in the ways that matter most.
Welcome event marks the completion of new homes in North Shields