We strongly encourage all customers to use MyKarbon to make online payments.
If paying by Direct Debit isn’t for you, MyKarbon is the fastest and most convenient way to pay your rent and manage your tenancy — all in one place, with no extra accounts or apps needed.
With MyKarbon, you can:
- Make secure payments in seconds
- See your updated balance straight away
- Report repairs and manage your tenancy
- Keep everything together in one simple app
If you haven’t already, download the MyKarbon app and start using it for all your future payments. If you want to switch to paying by Direct Debit you can do this through MyKarbon too!
For customers who still use allpay for online payments
allpay is closing its old app and moving online payments to a new app called allpayments.
If you still use allpay, you’ll need to download the new allpayments app from your app store. You can sign in with your existing allpay login details, and your information will transfer automatically.
Please note: Payments made online via allpay are reflected in your rent balance by noon the next working day. For faster payments, we recommend using the MyKarbon app where you can see your updated balance straight away.
We strongly encourage all customers to use MyKarbon to make online payments.
If paying by Direct Debit isn’t for you, MyKarbon is the fastest and most convenient way to pay your rent and manage your tenancy — all in one place, with no extra accounts or apps needed.
With MyKarbon, you can:
If you haven’t already, download the MyKarbon app and start using it for all your future payments. If you want to switch to paying by Direct Debit you can do this through MyKarbon too!
For customers who still use allpay for online payments
allpay is closing its old app and moving online payments to a new app called allpayments.
If you still use allpay, you’ll need to download the new allpayments app from your app store. You can sign in with your existing allpay login details, and your information will transfer automatically.
Please note: Payments made online via allpay are reflected in your rent balance by noon the next working day. For faster payments, we recommend using the MyKarbon app where you can see your updated balance straight away.
More news
Karbon in the running in the North East Property Awards
Our Athol House development in Ponteland has been selected as a finalist in the North East Property Awards.
Making a big impact in Stanley
We have deep roots in the town of Stanley, County Durham. Karbon owns and manages one in four homes there, and we are committed to doing all we can to help the town and its people to thrive.