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Have your say in a national social housing consultation

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We’re enhancing our service with automated voice calls and text messages

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Awaab’s Law is introduced today

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Steel signing marks major milestone for Hebburn’s new Extra Care scheme

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Making rent count

Your rent is important. Without it, we couldn’t provide an effective housing service. But have you ever wanted to know how we set your rent? Our Head of Income, Rob Jeffreys, has the answers.

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Our spring 2026 edition of At home with Karbon has arrived

This issue is packed with important updates and stories from across our communities. In this issue, we’re shining a spotlight on how your feedback is driving real, meaningful change – helping us improve our services and support you in the ways that matter most.

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Good eggs given a special festive thank you

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12 deeds of Christmas is back!

With Christmas just around the corner, we’re bringing 12 deeds of Christmas back to celebrate the stars in our communities

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Have your say

We caught up with our Customer Engagement Team of Lewis Rimington, Sandy Swinhoe and Stacey Close to find out more about the ways you can get involved with Karbon.

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Enhancing customer safety and independence: Karbon Homes' Home Assist Telecare upgrade

Karbon customers Michael Thirtle and Maggie Hynd are just two of the 267 Supported Housing customers who have benefitted from our recent £147,500 investment to upgrade their Home Assist Telecare system.

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