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⚠️ Amber weather warning – service update

The Met Office has issued an amber weather warning for parts of the North East of England on Thursday with frequent wintry showers and significant snow expected. This may cause disruption.

Please bear with us if it takes a little longer than usual to reach you. The driving conditions are challenging, and the safety of our customers and colleagues is our top priority.

If you need to report an emergency repair, something that poses an immediate risk to your health, safety, or security, our out of hours service is available.

  • Call us on 0808 164 0111
  • For non-urgent repairs, please log them via your MyKarbon account.

Please take care and thank you for your patience and understanding.

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