Information

Leaseholder life - what is LAFRA 2024?

Our Leasehold Team Manager, Duncan Bird tells us about the Leasehold and Freehold Reform Act (LAFRA 2024).

Having your voice heard: How Marge and Isobel Influence Karbon’s Procurement Process

Marge and Isobel are two customers who regularly take part in our customer engagement forums and panels. We spoke to them about their work on our Procurement Panel and how it helps them ensure that Karbon are delivering value for money for customers.

Tree surveys taking place in your area

You said, we did – listening to your feedback

Here at Karbon, we have customer forums and panels so you can share your views on Karbon Homes. Here are some changes we’ve made based on what our Residents' Committee told us.

Download our app

Making sure you’re safe and comfortable

Over the last year, we had 3,208 responses from our customers to our monthly Tenant Satisfaction Measures (TSM) Surveys on how you think we’re performing.

Recite Me