Information

Universal Credit and Attendance Allowance advice

Our Money Matters Manager, Lee Forrest has some great advice for anyone claiming Universal Credit and those who could benefit from Attendance Allowance:

Making rent count

Your rent is important. Without it, we couldn’t provide an effective housing service. But have you ever wanted to know how we set your rent? Our Head of Income, Rob Jeffreys, has the answers.

True grit - staying safe in the winter

Information on the locations where we grit, our gritting policy and tips on staying safe in these wintry conditions.

Urgent safety check for 85,000 tumble dryers

If you have a specific model of integrated heat pump tumble dryers manufactured by Haier, you must check if the machine needs an urgent safety repair because of the risk of fire.

Karbon recommits to Make a Stand pledge

We are proud to share that we have signed the Chartered Institute of Housing’s (CIH) Make a Stand pledge and recommitted to take action to support people experiencing domestic abuse. 

Our winter 2025 edition of At home with Karbon has arrived

In this edition, we share our work to tackle damp and mould, keeping your appliances safe and our community safety work.

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