Offering our customers more flexibility when it comes to repair appointments is very important to us.
MyKarbon already offers a range of ways you can self-serve, including booking your own repair appointments and arranging a direct debit for your rent.
As customers, you can now use MyKarbon to reschedule your own servicing and repairs appointments.
To do this you’ll see a stopwatch icon against a repair or appointment that is eligible for rescheduling.
By clicking on this icon, you will be able to see all available appointments and select the one that suits you, without having to call or email us. This will make the process far quicker and easier, meaning you can get on with your day.
Offering our customers more flexibility when it comes to repair appointments is very important to us.
MyKarbon already offers a range of ways you can self-serve, including booking your own repair appointments and arranging a direct debit for your rent.
As customers, you can now use MyKarbon to reschedule your own servicing and repairs appointments.
To do this you’ll see a stopwatch icon against a repair or appointment that is eligible for rescheduling.
By clicking on this icon, you will be able to see all available appointments and select the one that suits you, without having to call or email us. This will make the process far quicker and easier, meaning you can get on with your day.
More news
National Hate Crime Awareness Week
This week (10-17 October 2026) marks National Hate Crime Awareness Week, a national campaign that brings together communities, organisations and public services to raise awareness of hate crime and encourage action against it.
Pension Credit week
It’s Pension Credit week! The government started the campaign in 2022 to raise awareness and bust myths about claiming Pension Credit.