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Our winter 2025 edition of At home with Karbon has arrived

A warm welcome to the latest At Home with Karbon.

In this edition, we share our work to tackle damp and mould, keeping your appliances safe and our community safety work.

At Karbon, we’re especially proud of the work we do to support our communities. On page 14, you’ll find stories about some brilliant local projects we’ve helped make happen - from breakfast clubs for children, to holiday activities and boxing clubs that bring people together and promote wellbeing.

It was great to meet over 200 of you at our free customer event at Beamish, thank you to everyone who came along and for all of feedback about Karbon. You can see some of the photos on page 13.

We’re always working to make At Home with Karbon useful and relevant to you, based on what you tell us is important, so if you have any feedback, we’d love to hear from you.

Finally, I’d like to wish you Season’s Greetings and a Happy New Year.

Ian Johnson
Executive Director of Customer Services

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