This means we won’t be able to take calls or respond to messages unless it’s an emergency.
You’ll be able to report an emergency repair, make rent payments and report anti-social behaviour via our freephone number: 0808 164 0111.
Anything non-urgent can be reported via your MyKarbon account or by emailing info@karbonhomes.co.uk. We will pick this up when we return from 8am on Friday 16 June.
This means we won’t be able to take calls or respond to messages unless it’s an emergency.
You’ll be able to report an emergency repair, make rent payments and report anti-social behaviour via our freephone number: 0808 164 0111.
Anything non-urgent can be reported via your MyKarbon account or by emailing info@karbonhomes.co.uk. We will pick this up when we return from 8am on Friday 16 June.
More news
Karbon recommits to Make a Stand pledge
We are proud to share that we have signed the Chartered Institute of Housing’s (CIH) Make a Stand pledge and recommitted to take action to support people experiencing domestic abuse.
Karbon Homes Signs LGBTQ+ Housing Pledge to support inclusive communities
We’re proud to share that Karbon Homes is the first organisation in the North East to sign the LGBTQ+ Housing Pledge, by HouseProud and delivered by Stonewall Housing.