Our dedicated Community Safety Team offer support and advice to keep you safe in your home.
Safer Communities Officer, Rebecca Higgins told us how her passion for helping people has made a difference to the wellbeing of residents in our communities.
"I work with a team of professionals to ensure the safety, wellbeing and empowerment of our customers, as well as raise awareness and prevent domestic abuse in our communities. I’m passionate about helping people overcome trauma and violence.
"We have a zero tolerance policy towards domestic abuse. We make every effort to provide victims with the support they need and stop perpetrators.
Our website features a self referral form where customers - or professionals supporting them - can specify safe contact times. Once submitted, the form goes directly to our domestic abuse inbox for prompt attention. We can give them a call to offer support. They can also call us or contact their housing officer for support."
"I recently supported a woman who had experienced domestic abuse from her ex-partner. She didn’t have anywhere to go, but we were able to sort her with refuge so she didn’t have to go back to her home. A few weeks later we helped her move, got her a furniture pack and referred her to a domestic abuse support service who offer ongoing emotional support and counselling.
"It’s really rewarding, especially in cases like this where everything falls into place. It’s not often you get availability in a refuge as they are so high in demand. Similarly, being able to get the woman an appropriate property so quickly was lucky, so that was great.
"We can’t always guarantee rehousing and support services straight away due to the demand, but there are things we can do during that time to support people. We can add security measures to make sure people are safe, as well as going to court to put injunctions in place to stop offenders contacting victims. We can also refer them to other agencies for help depending on what they need.
You can report domestic abuse to Karbon Homes. Your call will be dealt with confidentially and sensitively; you do not have to face your problems alone.
If you are in immediate danger, please call 999 and ask for the police.
You can contact Karbon by calling 0808 164 0111 and asking for the ‘Safer Communities Team’, email domestic.abuse@karbonhomes.co.uk or complete the self referral form found at the bottom of this page: www.karbonhomes.co.uk/ask.
Our dedicated Community Safety Team offer support and advice to keep you safe in your home.
Safer Communities Officer, Rebecca Higgins told us how her passion for helping people has made a difference to the wellbeing of residents in our communities.
"I work with a team of professionals to ensure the safety, wellbeing and empowerment of our customers, as well as raise awareness and prevent domestic abuse in our communities. I’m passionate about helping people overcome trauma and violence.
"We have a zero tolerance policy towards domestic abuse. We make every effort to provide victims with the support they need and stop perpetrators.
Our website features a self referral form where customers - or professionals supporting them - can specify safe contact times. Once submitted, the form goes directly to our domestic abuse inbox for prompt attention. We can give them a call to offer support. They can also call us or contact their housing officer for support."
"I recently supported a woman who had experienced domestic abuse from her ex-partner. She didn’t have anywhere to go, but we were able to sort her with refuge so she didn’t have to go back to her home. A few weeks later we helped her move, got her a furniture pack and referred her to a domestic abuse support service who offer ongoing emotional support and counselling.
"It’s really rewarding, especially in cases like this where everything falls into place. It’s not often you get availability in a refuge as they are so high in demand. Similarly, being able to get the woman an appropriate property so quickly was lucky, so that was great.
"We can’t always guarantee rehousing and support services straight away due to the demand, but there are things we can do during that time to support people. We can add security measures to make sure people are safe, as well as going to court to put injunctions in place to stop offenders contacting victims. We can also refer them to other agencies for help depending on what they need.
You can report domestic abuse to Karbon Homes. Your call will be dealt with confidentially and sensitively; you do not have to face your problems alone.
If you are in immediate danger, please call 999 and ask for the police.
You can contact Karbon by calling 0808 164 0111 and asking for the ‘Safer Communities Team’, email domestic.abuse@karbonhomes.co.uk or complete the self referral form found at the bottom of this page: www.karbonhomes.co.uk/ask.
More news
Investing in the future – apprenticeships at Karbon Homes
We spoke to two of our newest apprentices and two former apprentices who've just started full time jobs at Karbon about their experiences.
New Start – opening doors to new careers
We recently caught up with some of our New Starters from the South Tyneside area to find out how the programme supported them into their new roles.