Housing Ombudsman Complaint Handling Code: Self Assessment Form
Our customer portal will be down on Saturday 27th February for essential maintenance.
If you need to make a payment during this time, you can still use our automated payment line on our freephone number: 0808 164 0111
Here at Karbon, our aim is to give you the service you expect all day, every day, 365 days of the year. We try hard to avoid problems, but sometimes we do make mistakes.