Fix it
Our team are here to help
Karbon Homes Delivery Team have been delivering services for over 20 years. We work with individuals to support mental health recovery and prevent recurrent homelessness and to access services to promote mental health and support people to sustain their tenancies. The Supported Housing Delivery Team offers accommodation for a period of up to 2 years and we work towards supporting individuals to have a permanent home.
Our team contains:
Team Leaders
Senior Support Workers
Support Workers
Housing Officers
Statistics
Newcastle |
30 |
South Tyneside |
44 |
Floating Support Newcastle |
70 |
Floating Support North Tyneside |
41 |
North Tyneside |
27 |
Personal Budget Service |
8 |
people received support in April 24-25
people moved on from our services from April 24-25
Case study
"Karbon Homes has changed my life! Before I moved into a Karbon home, I used to sleep all day and be up all night because of my mental health; I would just be playing computer games the whole night through. I also used to eat just once a day, and I would never leave my bungalow. At one time, I weighed just 7 and a half stone because my ex partner would never let me eat, the only time I could being at night when she was asleep.
I was in a really dark place before I moved into a Karbon home, but now I eat when I’m supposed to and have a brilliant partner who I love loads and couldn’t be without. My hobbies now include going on long walks, heading over to South Shields with my partner and family, or doing diamond art if I’m bored or it’s raining outside.
Today, my mental health is in a much better place. It was Karbon Homes who gave my the confidence to do all the things I do today."
- Steven Purves, Supported Housing Customer
Case studies
What does it involve
"I am a Supported Housing Officer and my role is to provide housing management services to the supported housing team customers. The aim of my role is to prevent homelessness and work with the teams’ support workers to assist the customer in maintaining their tenancy and improve their independent living skills.
I assist our customers with a variety of housing needs such as: reporting repairs and identifying any property maintenance concerns, compliance with health and safety standards, fair allocation of homes, ensure our customers comply with their tenancy agreement, investigating anti-social behaviour complaints.
I also connect people to the correct support services and put referrals in to services they would like to access such as the Foundations for Life Team or Money Matters Team.
My role is very rewarding when I see one of our customers manage in their supported tenancy and then move on to live in their own permanent home."
Services on offer:
Referrals are sent through using the Newcastle Gateway web system which is where professionals involved with an individual can complete an assessment that is forwarded to relevant providers.
For more information click HERE.
Referrals to our Over 25’s and Under 25’s contract are referrals via Gateway at North Tyneside Council. Contact North Tyneside Council directly for referral information.
Referrals to adult social care services - see here.
Our referral form will need completing and returned to Alice Murray (alice.murray@karbonhomes.co.uk) along with a current risk assessment. This can be the FACE (functional analysis of care environments) or any other statutory or provider risk information.
To get in touch click HERE.
Take a look at the latest Supported Housing news stories.
If you have a query about any aspect of Supported Housing, please drop an email to SupportedHousingInfo@karbonhomes.co.uk.