About us

Procurement

Delivering high quality products, systems and service

We believe in delivering high quality products, systems, and service to our customers

To make sure we deliver exceptional value for money, we use a procurement process to secure the best possible outcome for our customers.

As a registered provider of social housing we work in line with the Procurement Act which requires us to advertise and award tenders. Our procurement activities follow a clear process which allows all interested parties a fair chance to work with us.

Our Group e-Sourcing portal, gives potential and existing suppliers an easy way to respond to our tenders. Suppliers can create an account on the portal at any time. When tenders are posted on the portal, suppliers with an account will be notified of opportunities relevant to them. Successful suppliers will be required to complete a supplier registration process.

We welcome interest from any size supply organisation who share our approach in the way they work.

For transparency, details of contracts awarded over £30,000 will be published on Find a Tender Service (FTS). Where the estimated value of the contract is expected to be greater than the financial thresholds of the Procurement Act (usually around £200,000) it will be advertised on FTS. FTS is available online and free of charge.

Being transparent about our suppliers

Meeting our environmental and social responsibilities is very important to us and we expect all suppliers to follow our Contractor Code of Conduct.

We spend over £190 million each year covering a range of goods and services such as:

food and care services for supported living
repairs and maintenance
construction materials
utilities
office supplies
waste management
professional services and transport
ICT equipment

We also have a large capital investment programme covering building schemes. Last year we built over 700 new homes.

Our process

Our process complies with the Procurement Act and ensures that potential suppliers who register with us will receive the most up-to-date information about the tenders we are running.

1

Spend Analysis

We review historic data to ensure we are spending in line with organisational plans.

2

Requirements Capture

Operational stakeholders are engaged to identify current and future procurement needs.

3

Tender Advertisements

We advertise opportunities broadly to reach as many suppliers as possible. We publish our latest tender opportunities on:

Our e-Tendering portal - MultiQuote

Find a Tender Service (FTS) website

Contracts finder

Suppliers can register on our e-Tendering portal - MultiQuote at any time.

4

Supplier Selection Process

We engage suppliers differently based on service/product complexity. This includes two-stage or single-stage tenders. The procurement process will be determined and communicated on a case-by-case basis when the requirement is published.

5

Tenders Evaluation

Tender submissions are evaluated to determine which supplier(s) offer the best value for money for our goods or services.

6

Contracting

Once a decision has been made, contracts will be finalised with the successful supplier/suppliers.

Tendering Opportunities

e-Sourcing portal

Creating a new account for our online tendering system is quick and simple, please follow our step-by-step guide. Once you have access to the system you will be able to see our upcoming tenders and register your Expression of Interest for tenders that match your capabilities.

Find a Tender

Suppliers will need to register to use this service before submitting a tender, (note- if searching for Karbon Homes, just search for the word "Karbon".)

Gifts and Hospitality

We have a clear policy that sets out our approach to offers of gifts and hospitality that may be made by existing or potential suppliers. Hospitality may also occasionally be offered by Karbon to suppliers.

We recognise that occasional offers of hospitality can be a normal part of our working relationships. However, we expect our suppliers and Karbon’s colleagues to meet high standards of transparency, integrity and probity in relation to offers of gifts and hospitality. We will act to investigate any allegation of wrongdoing.

Useful procurement information

Supplier registration information

Speak to us direct