News

We’re committed to giving customers the opportunity to shape our services. Recently, our Customer Scrutiny Panel provided feedback on how we handle condensation, damp and mould. We caught up with customer and panel member Ann Potts to hear her insight.  

The Money Matters team offers an MOT spending plan to help you manage your money. Start the year getting back on your finances, with our spending plan.  

To help you stay safe this winter, we've provided you with information on the locations where we grit and our gritting policy, as well as some tips on staying safe in these wintry conditions.

It’s important for many reasons to heat your home this winter. Not heating your home can cause serious issues, such as damp and mould, and can be detrimental to your health. That’s why we prioritize keeping your homes energy efficient along with providing tips on how you can keep your home warm this winter. 

To help you stay safe this winter, we sat down with our Heating Compliance Manager, Dave Brown, and Electrical Compliance Manager, Alex Atkinson, to gather their expert advice on your heating and electrical appliances.