What’s included in the service?
The Home Assist Personal Alarm, Unit & Response service starts at £7 per week. This includes:
- 24/7, 365 days a year response
- Help when you need it at the touch of a button
- Pendant alarm for ease of use
- Links to family/friends/carer (as emergency contacts)
- Our mobile response service (if it's applicable to the incident)
- Connection to Emergency Services via the call centre
- Free installation
- Free repair or replacement to the unit
- Free key safe*
- Annual check in
* Key safe arranged for Karbon customers if needed
We also offer Home Assist Plus, a range of additional telecare services which can be added to your package.