Certain behaviours are unacceptable in our homes and neighbourhoods

Our dedicated ASB team work with housing officers and the police to prevent and stop anti-social behaviour in our communities

Nuisance and ASB is any behaviour that causes or is likely to cause fear, alarm and distress.

Most neighbours live happily and show tolerance to others. However, disputes can happen. If you’re experiencing ASB or harassment, make sure to report it. If you don’t then we can’t do anything to help.

How to report anti-social behaviour:

  • In-person to a housing officer 
  • By calling us and asking to speak to the Safer Neighbourhoods Team
  • Via a tenants/residents’ association, community group or community representative
  • Via your local authority Community Safety Team or local authority Anti-Social Behaviour Coordinator.
Dealing with noise nuisance Gather evidence through the Noise App
iWitness - Making our neighbourhoods safer

iWitness - Making our neighbourhoods safer

With iWitness we’re determined to tackle anti-social behaviour so you can live peacefully in your home.

A specially trained, independent and accredited team of iWitness officers respond to your reports of disturbances immediately and provide accurate and credible witness statements. They’re available out of hours and they respond to reports and incidents of antisocial behaviour that are happening or ongoing at the time of your call.

If you spot anti-social behaviour, contact us by calling 0808 164 0111.

  • In an emergency, always call the police on 999
  • Less serious incidents should be reported to the police on the 101 number.

Tried the Noise App? Record incidents of noise nuisance as they happen and send directly to Karbon Homes to investigate.

Domestic abuse – we're here to help

We do not tolerate domestic abuse and no one should live in fear of it. That’s why we help and support any person experiencing it or feeling threatened.

Priority is always given to the safety of people suffering from domestic abuse. We provide victims with a quick and sensitive response and deal swiftly and effectively with perpetrators.

As a landlord, we’re aware of the pressure and impact domestic abuse can put on a family home, so we’re happy to use the courts to evict the abusers from our properties.

Visit our domestic abuse page for more information.

Key documents